Terms & Policies

Last updated: 2026-06-19

The Quick Version

Universal GPCs offers precision device profiles for verified access only. Buyers receive an account-linked download tied to their Discord profile and supported device. Once a profile is delivered to your account, all sales are final. Patches and tuning updates are included for the life of the profile once you've purchased.

Refund Policy

All sales are final. No refunds will be issued under any circumstances.

If you experience a delivery issue, contact staff support directly via Discord (❔丨support channel) — we respond within 12 hours and will resolve legitimate technical problems at our discretion.

Account & Access

One device serial = one account. Register your supported device serial in 🔐丨device-registration — access is tied to that serial and your Discord account.

No sharing, reselling, or distributing your account, serial, or profiles. Violation — or abuse/harassment — means permanent revocation and removal. No exceptions.

Platform or device changes are handled by staff with proof of ownership — just reach out.

Privacy

We keep only what runs your account — your Discord, device serial, platform, and purchase history. Payments run through Square; we never see or store your card details. We don't sell or share your info. Want your record removed? Reach us in Discord.

Disclaimers

Universal GPCs is independently operated and not affiliated with any device manufacturer, console manufacturer, or game developer.

Contact

The fastest support is our Discord server — most questions are answered there within hours:

General support: ❔丨support channel

For billing, business, or if you can't reach us on Discord, email universalgpc@gmail.com.

Open Discord Email Us

Universal GPCs provides controller configurations for personal use and accessibility support. We do not guarantee competitive outcomes and do not promote unfair play. Users are responsible for understanding and complying with the terms of any game or platform they use.